HDMX Web Hosting Packages include a 30-day money back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund (minus domain name registration fee)
if you cancel your account within 30 days of the activation of your account.

The 30 day money back guarantee does not apply to Domain Name Registration .
Domain Name Registration is NOT refundable. Once you purchase your Domain Name, you are the owner of the purchased Domain and it can not be "returned" until the duration of the domain term has expired.

All requests for cancellation must be made through HDMX Web Billing Control Panel ticketing system.